The work of a social worker is made easier and more efficient through the use of technology, even if much of their work is face-to-face deal with customers. In a world where the use of technology is constantly growing, social workers must adapt to these required tools and systems. Technology is of great importance when it comes to managing schedules, projects, records and sharing information. This article aims to examine how technology-assisted social work helps the following social workers: Facilitators usually help people understand their common goals and assist them to plan how to achieve those goals. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original EssayWhen a facilitator works with many other people, the need arises to be in communication with each person. Customers also need access to various types of information and assistance, and technology has succeeded in providing the necessary avenue to transfer this information seamlessly. For example, a facilitator may decide to send an email to his clients, make a voice call or even a video call. With the use of systems like Boomerang on Gmail, he can schedule his messages, create a canned response to send to multiple people at any time required, and even set your email to send a reminder if your customer doesn't respond within a certain number of days Technology has also provided social workers with systems to use for record keeping, so they no longer need piles of documents and files in their offices. In most cases this data can be evaluated by anyone who has the right and access to see these details. In this way, technology helps social workers keep records safe and accessible to those who need them without too much bureaucracy. Users have a website where they can interact with each other, exchanging advice and discussing topics related to a given theme. While digital health services are not for everyone as some people prefer face-to-face dialogue and do not feel confident using technology, some people may also be reluctant to seek help due to concerns about social stigma or due to a preference for self-management. their symptoms. For those who have difficulty asking for assistance, an online resource like e-therapy can serve as a first step in helping people. The mediator is a person who facilitates communication between the parties and helps the mediation participants reach a mutually satisfactory solution. A mediator is neither a judge nor an arbitrator. The mediation process begins with an initial phone call or email to suggest mediation. All available background materials (e.g. relevant contracts) and a mediation declaration are usually sent as PDF attachments to the mediator's email and other parties. Instead of keeping a collection of handwritten notes, social workers use electronic systems to track and maintain data efficiently. This data may be maintained through the use of spreadsheets, among others. According to the Encarta dictionary, an advocate is someone who advocates or speaks in favor of something or someone, such as a lawyer who pleads another's case in a legal forum. Below are some ways technology helps a supporter in their work: Supporters can easily invite friends or fans into a group to discuss a particular cause and write social media posts. Social networking sitesthey also serve as a source of information for supporters. Effective support comes from people changing the way they think about a problem. Through SMS, WhatsApp messages, investigative journalism, podcast publishing, among others, an advocate can successfully communicate his cause and shape his audience's attitude towards him. Social workers interested in a particular issue can easily find collections of lectures archived by schools and written by other scholars. Social workers can subscribe to specific news feeds such as RSS feeds to access news articles in their practice area. A social worker must constantly learn more and increase his knowledge. He no longer needs to sit in a lecture hall to achieve this, but can apply for online studies to further his studies in any field he wishes to focus on. Social workers employed as administrative supervisors supervise the operation of their agencies or departments. They may hold titles such as clinical director, social services manager or administrative supervisor. Clinical supervision is an integral part of the continuing professional development of healthcare professionals. With advancements in technology, clinical supervision can also be carried out using means such as video conferencing, email and teleconferencing. Disseminate information widely – Innovative communication tools make it easier than ever to distribute information among healthcare providers and social service agencies. Google Docs and Google Sheets allow multiple users from unlimited locations to access documents, comment, and share information. Smart apps like Trello, Basecamp, Slack, and other similar sites also help keep social workers organized and have the added benefit of facilitating communication between groups of people who share resources but not necessarily locations. Technology helps monitor team performance. Social workers in this role sometimes act as team leaders and coaches who seek to increase staff motivation and morale. They could do this by conducting informal staff meetings to discuss non-clinical issues or by conducting stress management workshops which may be accompanied by the assistance of technology through the use of presentations among others. Google, for example, provides a number of office-related applications such as Google Docs that can do word processing, Google Sheets for spreadsheets, presentations, and Google Keep for to-do lists and setting reminders based on the 'time and location. These applications do not need to be installed or updated, all they require is Internet access. You can easily take backups and restore data in case of loss. Social workers who move their work to technological systems avoid the risk of losing data in the event of fire, flood, and any other situation that could cause the loss of hard copies of documents. Internet technology and live chat platforms like Facetime and Skype make meetings much easier because they don't require a social worker to travel to the meeting location. Social workers can speak to clients anywhere in the world through the use of these platforms. Case management serves as a means to achieve client well-being, support, communication, education, identification of service resources, and service facilitation. Case managers usually help people who find themselves in difficult situations with advice and create treatment and recovery plans. Some of the ways technology has helped social work.