EMOTIONAL INTELLEGENCE - Structure by Daniel Goleman, 1996"Brilliance alone will not push a scientist to the top unless he also has the ability to influence and persuade others, and the internal discipline needed to strive for challenging goals. The lazy or reticent genius may have all the answers in his head, but they amount to little if no one knows or cares." – UnknownWHAT IS EMOTIONAL INTELLIGENCE? According to Daniel Goleman, emotional intelligence is the ability to recognize one's own feelings and those of others, it is used to motivate ourselves and manage emotions well in ourselves and in our relationships. Emotional intelligence can be summarized to include self-awareness, self-control, motivation, recognizing emotions in others, and managing relationships. Emotional intelligence can become a competence when skills, knowledge and attitude are integrated. The result of emotional intelligence in the workplace is exceptional performance: emotional competence matters 2 times more than IQ plus technical skills combined. Goleman's emotional intelligence framework has four main focuses, summarized in the image below. Personal Competence The two factors of personal competence, namely self-awareness and self-management, determine how we manage ourselves. Self-awareness is about knowing your internal states, preferences, resources, and intuitions. Self-awareness includes emotional awareness (recognizing your emotions and their effects), accurate self-evaluation (knowing your strengths and limitations), and self-confidence (a strong sense of your self-worth and abilities) . Self-management, on the other hand, is about managing your own internal states, impulses, and resources. Self-management is about emotions… at the heart of the paper… it is not considered as important as other business principles. Managers focus on concrete business principles that directly impact the bottom line because the results are more tangible. Managers do not realize the importance of employees' psychological level and how it affects performance. Finally, it is difficult to address the issue of emotional intelligence. Even when managers apply emotional intelligence in the workplace, it is difficult to solve an identifiable emotional intelligence problem in the workplace because it is usually personal. HOW CAN WE APPLY EMOTIONAL INTELLIGENCE IN DISCOVERY? The table provides a list of four practical steps that Discovery can take to apply and integrate the principles of emotional intelligence into their daily activities and company values, along with the expected results.