Walgreens Diversity Issues: One weakness that emerged as a result of information gathered from research and surveys is that as a company it is true that diversity is practiced but it may differ in stores; stores tend not to have a wide range of diversity. You might wonder how this is possible. Let me explain what Wasson said: “We understand that we best serve our customers and patients when our workforce and providers reflect our communities” (Walgreens.com/diversity), which can be financially beneficial by doing make customers feel more comfortable, which may lead to more spending but gives the wrong impression to outsiders. For example, if a customer were to come from another neighborhood and shop at a Walgreen that noticed all of one race, it might make them feel uncomfortable and lead them to spend less. As for employees, the company's intention is to spread diversity widely throughout the world. the company through training through an IT program that explains what is expected of employees regarding diversity. At every level, in every context, Walgreens seeks to reinforce that it wants to be an inclusive and welcoming culture. Each position receives cultural awareness training that teaches the workforce how to behave sensitively, fairly and thoughtfully. Courses and training programs include many different aspects of diversity: disability awareness courses for human resources professionals, awareness and prevention of harassment for non-managers, management in an inclusive work environment, prevention of discriminatory selling to customers. All of the programs mentioned serve to better serve employees and customers. From surveys it appears that most employees feel comfortable and understand diversity. Many have said that the importance… middle of the paper… helps employees feel like they have support and comfort. Additionally, the companies provide scholarships and internship opportunities to each community, which indicates that Walgreens does this in all 50 US states and in all communities. Walgreen must create recognition and participation in diversity, for example by distributing rewards and offering opportunities for promotions. within the company at store and company level. By providing mentorship and development opportunities to employees, therefore, employees are able to succeed. Walgreens should provide education to employees, especially pharmacy employees, so they can progress successfully by allowing employees to participate in professional conferences and employee academic programs. Walgreens must provide a stress-free and balanced environment that helps employees not be overworked.