When you are an electrical engineer, acting professionally is one of the most important things to remember. Providing products or providing services in a professional manner makes companies appear better and more attractive to consumers. Customers are very important to engineering because they bring in most of the money for engineering professions. Customers want professional companies they can trust and trust that the good or service provided for them will be done correctly and efficiently. Having said that, however, clients must also be respectful towards the professionals who carry out the task for them. These professionals take the time to create a good or perform a service for their client. A strong relationship between a professional and his client in the engineering field is key to the success of the company and should be taken very seriously. Engineering professionals, however, must also interact with the general public when creating things like buildings, bridges, and other large monuments. These items will be used every day by individuals, and engineering professionals must ensure that they are safe for other people. Engineering professionals need to be very knowledgeable in what they are doing because the things created by engineers affect thousands of people every day. Experience is the key to creating something that customers will like because professionals know what has worked in the past and what hasn't worked. They also know from experience what customers are looking for and what kind of relationship is needed to keep them happy. To be a successful engineering professional one must be knowledgeable in what they do, calm and patient with clients and consumers, and finally be independent and not vulnerable, so clients... half the paper... to perform services for customers in the future. In some cases, however, there are gray areas that make everything more difficult. In some situations as an engineer, there are times when both sides of a decision are right, but one side is simply more ethically the better choice. An example of this is when a professional receives a client's design for a new building and the client has made an unsafe design to save money. In this situation, the engineer must decide to violate confidentiality and make the ethical decision or to maintain confidentiality and continue with unethical intentions. Maintaining confidentiality benefits both the professional and the client, but maintaining confidentiality could compromise public safety or have a negative impact. Engineers like to avoid these gray area conflicts because they are difficult decisions and cause conflict.