Symptoms of Problems at TexacoIdentifying Underlying Problems and Unresolved IssuesHighly skilled African American employees filed a class action lawsuit against Texaco in 1994, alleging that the company had failed to promote African American employees to a higher level position and failed to compensate them in relation to Caucasian employees in similar positions. During the investigation into Texaco it emerged that documents potentially damaging to Texaco were withheld. When secret recordings of Texaco executives revealed not only cowardly insensitive racist attitudes, but also demonstrated executives' eagerness to hide all sensitive internal documents related to the discrimination court case. Discrimination throughout Texaco was a big problem. Texaco's problems affected not only lower-level employees, but also other levels of management. Comments from Caucasian managers were, “I never thought I'd see the day when a black woman would have an office at Texaco” (Trevino, 2004). Being called arrogant and a “smart-mouthed little black girl” (Roberts, 1996) were just some of the comments made by Caucasian employees. The company's problems worsened when a former senior financial analyst wrote a book in which he talked about the humiliating experiences that minorities faced while at Texaco, which would include him. These problems continued because the minorities at Texaco at the time were afraid to speak up for themselves. When minority employees filed a complaint, they would not be addressed and no one would follow up. Management and other employees were afraid that their jobs would be given to minorities and that minorities would have more control than them. ...... middle of paper ...... start from the upper levels of management and ethical values need to be re-examined for today's society. Although Texaco has since merged with Chevron, the organizations have remained committed to upholding the high standards and practices it set for itself. Only time will tell if the organization will stick with the changes for long-term, cultural change. ReferencesChevron Corporation. (2006). 2005 Corporate Responsibility Report. Retrieved September 30, 2006, from www.chevron.com/cr_report/2005/priorities_progress_plans/integration/business_ethicsCNN News 1996 Cable News Network, Inc. Jackson: Keep the pressure on Texaco until the culture changes 1-4. Retrieved September 30, 2006, from www.cnn.com/US/9611/17/texacoTexaco: Case Study of Corporate Racism. (1996). Revolutionary Worker #883. Retrieved September 30, 2006, from www.rwor.org/a/firstvol/883/texaco.htm
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