Group Communications: Workplace Meetings and Interactions Workplace meetings have become as common an occurrence in everyday work as punching a clock. “Done right, meetings are one of the most powerful communication tools.” (Thibodeau, 2005, para. 1). As useful as productive meetings can be for business organizations, ineffective meetings can have an equally detrimental effect. As boring or useless as they may seem, not even modern technology can replace personal interfacing. Maxwell (2004) states the importance of in-person communication: Meetings can be the best way to communicate information when what you say depends on what another person says. It is almost always more difficult and time-consuming to convince someone of something via email than face to face, when you can immediately react to objections and omit unnecessary arguments. (3) Managers often see meetings as an integral part of the work process. "They can be management's most efficient and effective communication and planning vehicle..." (Professional Practice Curriculum, 2006). Many of the barriers to good communication are discussed in this article. If recognized, they can be avoided. Ultimately, productive business communication must motivate the team towards a common goal. This document discusses various components to consider when motivating your team. Meetings can be powerful tools for success when facilitators and participants are able to communicate efficiently and effectively. Communication Barriers The ability to speak or write does not mean that communication takes place. Although these basic principles are taught to school-aged children, the principles are often stunted at this elementary level and are not developed as lifelong skills. Adult communication skills are shaped by experiences, perceptions, and emotions, just as many other adult habits are shaped. These irrational standards can be the basis of communication problems when used in the workplace. Just as they have negative effects in families and other interpersonal relationships, they also have a negative effect on team building and cohesion within the workplace. Taking to the Heart In business meetings, especially those with looming deadlines, tempers can spiral out of control. Explosions are not uncommon; however, the one who receives the brunt of the anger is rarely the most deserving source. Hunter (2003) gives the following example: for example, an employee has argued with a spouse, partner or customer and because the issue that sparked the argument remained unresolved, the anger and upset were suppressed..
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