Team Solutions for Conflict ManagementWhen colleagues form teams they will find that they disagree or need to find ways to express their differences (Engleberg, Wynn, 2006, p. 147). Conflicts may arise due to tight deadlines and short tempers, but most team members may not know what to do. “Despite the inevitability of conflict, many of us go to great lengths to avoid or suppress it” (Engleberg, 2006, p. 147). When working in a team environment, colleagues must find effective solutions to the many conflicts that may arise. According to Jim Temme et al. (1995), “Teams must set their goals, make decisions and solve problems” (Temme, Katzel, 1995, para. 5). The most common ways in which conflicts arise arise from “the struggle between incompatible and opposing needs, desires, ideas, interests, or people” (DeJanasz, Dowd, Schneifer, 2001 p. 243). Other forms of conflict arise when team members have different values, attitudes, needs, expectations, perceptions, resources and personalities (Capozzoli, 1995, para. 9). Many employers don't offer sessions on how to manage conflict, so employees aren't aware of effective strategies available to help team members address their differences. Conflict can come from almost any type of communication. Understanding the different types of conflicts and how to resolve them is the best first step. Positive and Negative Conflicts There are both positive and negative conflicts. Conflicts are mostly associated with "arguments, fights, anger and hostility" (Engleberg, Wynn, 2006, p. 147). Not all conflicts have to become negative. A conflict can be positive if managed or resolved effectively (Capozzoli, 1995, para. 5). These conflicts challenge colleagues and can lead to better outcomes. They can lead to greater engagement, cohesion, innovation and creativity from team members. They can also show positive personal growth, change and clarify both values ​​and key issues (DeJanasz, Dowd, Schneifer, 2001 p. 244). Through positive conflict, “the quality of decision making improves as opposing views and concerns are discussed” ( Engleberg & Wynn, 2006, p. Groups engaged in positive conflict share similar principles, e.g. the ability of members to disagree and yet respect each other (Engleberg, 2006, p. 149). Furthermore, they are not afraid to disagree with higher-ranking group members, they know that their disagreements will not be punished, and they have. an agreed upon approach to resolving their conflicts and making decisions (Engleberg, 2006, p.149) Negative conflicts can lead to employees feeling as if they have lost sight of the team's goal due to constant bickering or arguments between each other. team members.